The office of Nepal’s Problematic Cooperatives Management Committee has urged savers of affected cooperatives to update the details of their claims, saying it is collecting and revising claim information through an online system as part of efforts to make the refund process more orderly. In a notice, the committee said amounts claimed through the system are currently being paid through the National Payment Gateway to the concerned cooperatives.
Committee asks savers to update online claims
The committee’s request is directed at savers who have claims related to the affected cooperatives. It is using an online system to collect and update the details submitted by claimants, and has asked savers to ensure their claim information is updated. The notice links that record-keeping process with the committee’s work to organise the handling of claims.
For savers, the key instruction is to review and update their claim details through the online system. The committee’s notice does not describe the request as a new payment announcement. Rather, it concerns the collection and updating of claim information while amounts claimed through the system are being routed through the payment mechanism it identified.
The notice also makes clear that the online system is being used to manage claim details. It is the channel through which the committee says it is gathering and updating information from savers. That information is relevant to the claims being processed, although the notice, as described, does not set out the individual records or specific details savers need to submit.
Payments are being routed through the National Payment Gateway
Alongside its appeal to savers, the committee said amounts claimed through the online system are currently being paid through the National Payment Gateway to the concerned cooperatives. The notice therefore identifies both the claim-information process and the payment route: details are collected and updated online, while the claimed amounts are being transferred through the gateway to the relevant cooperatives.
The wording of the notice is important for claimants seeking clarity about the process. It refers to payments going to the concerned cooperatives, rather than stating that the gateway is making direct payments to individual savers. The notice does not provide further information in the summary about how or when individual savers will receive money from their cooperatives.
The committee has described the collection and updating of claims as a way to make the refund process orderly. Keeping claim details within the online system gives the committee a channel for gathering information and handling claims in a coordinated way, while the National Payment Gateway is the route identified for the current transfer of claimed amounts to the cooperatives.
What savers should know
Savers of the affected cooperatives should follow the committee’s instruction to update their claim information through the online system. The notice does not specify a deadline, provide a list of affected cooperatives, or give step-by-step instructions in the information available here. Claimants should therefore rely on the committee’s official notice for any specific requirements beyond the general request to update their details.
The announcement does not state how much has been paid, how many claims are being handled, or when the process will be completed. It confirms that claim amounts submitted through the online system are currently being paid through the National Payment Gateway to the concerned cooperatives, while asking savers to update their information. The committee’s stated aim is to keep the claims process orderly as it collects and revises those details.
