Machhapuchchhre Bank has officially launched Maya, a customer service chatbot available through the bank’s official website. Customers can find the chatbot icon on the site and use it to ask questions via chat.
The bank said Maya was developed as an interactive digital platform with customer priority at its core. The initiative aims to make banking services smarter, easier and more customer-centric.
How to access Maya
Customers can visit machbank.com and select the Maya chatbot icon to start a chat and ask questions.